FAQ's

Returns:

Returned items must comply with our return policies:

  • Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.

  • Footwear and accessories must be returned with the original branded boxes and dust bags, where provided, and placed inside a protective outer box for shipping.

  • For returns you must contact us within 7 days of receiving your item(s) to make arrangements for the return and refund. You must return the item within 5 business days of requesting the return. Please include tracking information when returning item in all its original packaging.
  • Hosiery, lingerie and swimwear items are non-refundable due to hygiene purposes.

  • Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.

  • Pre-worn goods sold by Bohemia, such as Vintage pieces, have undergone rigorous inspection prior to sale to guarantee their quality, precision and authenticity. As such, these valuable and timeless pieces should be treated with great care as with new items, and returned in the same condition in which they were received.

  • Bohemia is not responsible for return shipping costs.

  • Please note that if you return an item, the taxes and import duties will be refunded to you if they were originally included in the purchase price. If they were not included then you will be responsible for reclaiming duty directly from your local customs office.

Refunds:

Once your return has been received and ACCEPTED, your refund will be completed via the original payment method, excluding the delivery costs.